Terms and Conditions
Da_sh editions shipping terms & conditions
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Dash music allows 15 days time to send any physical product anywhere in the world, due to stock or printing time. Between this period, the client is allowed to cancel the order, anytime before it is sent, as detailed in our Returning Policy. Electronic products will be able to be downloaded anywhere in the world at the same time of payment, following the instructions of our web page.
Taxes will be charged due to the laws in Spain, inside any European Country and will be avoided when the sending is outside Europe, informing the mail company of the value of the product, so that taxes can be charged in other countries if needed and in agreement with the international commerce laws.
Mail fee will be charged upon the country to be sent. Depending on the country, there will be two possibilities: Tracked mail and regular.
1. By choosing tracked mail, Da_sh music guarantees the receiving of the article. Tracking number will be sent to the client right after the package has been sent.
2. By choosing regular mail, the package will be sent without tracking number. If the package gets lost or takes too much time to arrive, Da_sh music will be not responsible for the delivering. No refund will be made in this case; the consumer will take the responsibility in this case.
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Da_sh editions composer evaluation terms & conditions
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Applying and paying the fee for the evaluation of a composer's work means no commitment from Da_sh editions to print these works in the future.
The works submitted will be evaluated by our staff and specialists. The composer who applied will receive an answer about her/his acceptance for printing their works with Da_sh editions in a period of 15 days.
The evaluation fee and the submitted material will not be returned in any case, whether the composer is accepted for printing or not.
Privacy Policy
We in Da_sh music are concerned about privacy and confidentiality of personal data of our clients and we are adapted to the new UE General laws of Data protection (RGPD). We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes: 1 To provide and operate the Services; 2 To provide our Users with ongoing customer assistance and technical support; 3 To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 4 To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 5 To comply with any applicable laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@dash-music.eu.
Return Policy
Cancelation and money return is possible before shipment or download. Afterwards, and due to the fragility of the product (musical sheet) and facility of reproduction, the return of any good is not allowed.